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Frequently Asked Questions

Frequently Asked Questions

Yes! Our maintenance team is available Monday-Friday from 8am-5pm to service general maintenance requests, and they are also available 24/7 for emergencies. 
 

You can either call the leasing office to submit a maintenance request or submit it through the resident portal. If you have an after-hours emergency, we have a dedicated after-hours emergency maintenance line to assist you.
 

You do not. We ask if you are not home that any animals are secured, and any alarms are disabled. 
 

We offer a clubhouse, conference room, business center, fitness center, sauna, pet spa, playground, tennis court, pool, and kiddie pool. 
 

Yes! Some breed restrictions apply, please contact the leasing office for further detail. 
 

There is a one-time non-refunfable pet fee per pet at move-in of $250. The monthly pet rent is $50/pet.
 

The firness center is available 24/7.
 

No, you can tour our community at no cost. Appointments are not required but encouraged to ensure our team is ready to assist you.
 

We are located in the Rochester Community Schools district
 

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Our team is always ready to answer your questions.